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How to reconcile trust accounts in 5 checks

RetainerWorth Editorial Team · Published · Checked · 10 min read

Trust reconciliation matches software records to bank statements to keep IOLTA accounts compliant with state bar rules.

  • Check for a green "Ready to Reconcile" indicator bar when the Difference is zero, as described in the "Perform a Trust Reconciliation | PracticePanther Help Center" guide according to PracticePanther.
  • Choose "Save for Later" if you need to save your progress and complete the reconciliation at a later time, as described in the "Perform a Trust Reconciliation | PracticePanther Help Center" documentation according to PracticePanther.
  • Expect bank processing times of one to three business days for deposits made in the last few days of the month, as noted in the "Perform a Trust Reconciliation | PracticePanther Help Center" article according to PracticePanther.
  • Run the Trust Balances Report to verify that you have brought over existing client balances successfully, as explained in the "Trust Accounting Overview – Smokeball Support Hub" page according to Smokeball.
  • Read the North Carolina State Bar interest note before you treat a general trust account as interest-bearing.

Trust reconciliation matches software records to bank statements

The goal of this process is to avoid malpractice claims and work with peace of mind. According to LEAP, their legal trust accounting software supports IOLA, IOLTA, and state bar rule-compliant trust accounting. By matching your internal data to external bank records, you create a clear audit trail. This step is the foundation for maintaining accurate client funds management. If retainers are requested online, see Online retainer requests on 4 billing tools.

Each state may have distinct requirements for how trust accounts are handled and reported. Your software configuration must reflect these local variations to remain compliant. The reconciliation process serves as your primary check for these regulatory standards.

Reference table for trust reconciliation tools

Use the table below to compare specific features and rules from the named publishers. Each row lists the publisher and the exact detail provided in their documentation.

Publisher Feature or Rule Source Detail
MyCase Reconciliation capability MyCase offers robust three-way trust reconciliation and auto-generated client balance records, according to MyCase.
MyCase Pricing structure MyCase’s cloud-based legal accounting software is an add-on feature and can be added to any MyCase case management plan for only $39 per month for each accounting user, according to MyCase.
State Bar of California Handbook availability The 2024 Handbook on Client Trust Accounting for California Attorneys (PDF) is only available online and can be downloaded for future reference, according to State Bar of California.
State Bar of California Rule names Rules of the State Bar, Title 2 and Title 3, and Rule of Court 9.31 (Minimum Continuing Legal Education), according to State Bar of California.
Smokeball Account setup Click on the Trust Account to edit it with a trust account name/display name of your preference, the state, and bank name, according to Smokeball.
PracticePanther Starting reconciliation Click Create Reconciliation to start your Trust Reconciliation, according to PracticePanther.

Verify that your firm's specific state rules align with the California examples listed above before relying on them for your own compliance.

Set up your trust account details correctly

Before you begin matching records, ensure your software configuration reflects your actual banking structure. According to Smokeball, the Trust Accounting Overview page states that by default, there should already be a Trust Account on this page for you to modify. This pre-existing entry serves as the starting point for your configuration. You do not need to create an account from scratch if one is already present in the system.

To customize this existing account, click on the Trust Account to edit it with a trust account name or display name of your preference, the state, and the bank name, according to Smokeball. This step ensures that the software record aligns with your bank’s identification details. The display name should be clear and recognizable to your team, while the state field must match the jurisdiction where the account is held. The bank name must correspond exactly to the institution holding the funds.

If your firm operates more than one trust account, the interface provides a specific mechanism for expansion. According to Smokeball, if you have multiple trust accounts, select the blue Add Trust Account link to add them.

Verify current balances before starting the process

Before initiating the reconciliation process, you must confirm that your software records reflect the actual funds in your trust account. If you are reconciling a trust account with a pre-existing balance from an old system, you first need to ensure that your clients’ trust funds have been entered into Smokeball, according to Smokeball. This step is critical for firms migrating from legacy systems, as it ensures the starting point for your monthly comparison is accurate. Without this initial entry, any subsequent reconciliation will compare incorrect baseline figures against your bank statement.

Once the existing funds are recorded, you should verify that the transfer was successful. You can run the Trust Balances Report to verify that you have brought over existing client balances successfully, according to Smokeball. If the report shows discrepancies at this stage, address them before proceeding to the bank statement comparison.

For firms using different software, the method for checking the current expected balance may vary. To see how much money you should currently have in your Trust account, select "Trust Account" in the "Payments In" filter found on the top left, according to PracticePanther. This specific filter isolates trust-related transactions from general operating account activity. By applying this filter, you isolate the total amount that should be present in your IOLTA or trust account. Compare this filtered total against the ending balance on your bank statement for the same period.

Start the reconciliation and handle differences

To begin the matching process, navigate to the trust account interface and click Create Reconciliation to start your Trust Reconciliation, according to PracticePanther. This action initiates the comparison between your software records and the bank statement data. Once the system processes the entries, it calculates the total variance between the two sources. You must monitor this variance closely to determine if the accounts align perfectly.

The software provides a visual indicator to help you assess the status of the reconciliation. Note: When the Difference is zero, a Ready to Reconcile indicator bar will appear in green, according to PracticePanther. This green bar signals that the numbers match exactly. If the difference is not zero, the indicator will not appear in green, indicating that discrepancies remain between the records.

When the difference is not zero, you must investigate the specific transactions causing the mismatch. Review each entry in the reconciliation list to identify which deposits or withdrawals differ between the bank statement and the software. Common causes include timing differences where a deposit has cleared in one system but not the other, or data entry errors in the client record. You should correct any data entry errors in the software to match the bank statement.

If the discrepancy is due to timing, such as a deposit that has not yet cleared, you may need to wait for the bank to process the transaction. Do not force the reconciliation to close if the difference is not zero. Continue to review the individual line items until the variance resolves.

Manage uncleared deposits and save your progress

Uncleared items often appear when deposits are made near the end of the month. According to PracticePanther, this frequently occurs with deposits made in the last few days of the month, as the bank requires one to three business days to process them. When you see these items during your review, recognize that they are not errors but rather transactions still in the processing queue. You do not need to force a match for these specific entries yet. Instead, note them as expected variances caused by the standard processing window described by the source.

If you cannot complete the entire reconciliation in one sitting, you have an option to preserve your work. According to PracticePanther, you can choose the "Save for Later" option to save your progress and complete the reconciliation at a later time. This feature allows you to pause the process without losing the data you have already entered or matched. Use this option if you are interrupted or if you prefer to finish the task during a quieter part of your day.

By understanding the timing of bank processing and utilizing the save function, you can manage your monthly reconciliation more smoothly. This approach prevents frustration from expected delays and ensures your work is preserved if you need to take a break.

Illustrative example of a small difference

Picture a trust balance of 110 in the software and 105 on the bank statement. The difference is 5. That 5 is a deposit still waiting to clear, so the figures do not match yet. When the 5 appears on the bank statement, both figures read 110 and the difference is zero. These round figures only show the match. They are not a real firm, bank, or client.

Do one check today

Set today's bank statement beside the trust balance on your screen and list deposits from the last few days of the month before you try to clear the difference. For a shorter close sequence, see Trust reconciliation in 4 steps before you close.

What should I do if the reconciliation difference is not zero?

A green "Ready to Reconcile" indicator bar appears only when the Difference is zero, according to PracticePanther. If the difference is not zero, the indicator does not appear, signaling that the records do not yet match. You should review the uncleared items to identify the discrepancy.

How do I handle deposits made in the last few days of the month?

Banks need one to three business days to process deposits made in the last few days of the month, according to PracticePanther. These deposits often cause temporary differences between software records and bank statements. Wait for the bank to process the transaction before finalizing the reconciliation.

Can I save my reconciliation progress to finish later?

You can choose "Save for Later" to complete the reconciliation at a later time, according to PracticePanther. This option allows you to pause the process without losing your work. Return to the reconciliation when you have more time or when new bank data is available.

How do I verify that I have brought over existing client balances?

Run the Trust Balances Report to verify that you have brought over existing client balances successfully, according to Smokeball. This report confirms the transfer of balances from previous systems. Check the report against your client record to ensure accuracy.

Do general trust accounts typically earn interest?

General trust accounts typically do not earn interest, except as permitted by Rule 1.15-4 for the benefit of the IOLTA program, according to North Carolina State Bar. This exception exists because of the difficulty of allocating the interest among the funds of various clients. Note that this rule applies specifically to the jurisdiction covered by the source.

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